FAQ

Frequently asked questions about our services:

Leal Window Cleaning serves the entire Bay Area region.
Absolutely! Leal Window Cleaning gladly accepts all major credit cards, such as Visa, Mastercard, Discover, and American Express. Embracing the convenience and security of credit card payments ensures a seamless and hassle-free transaction experience for our valued clients.
Our pricing for window cleaning is determined by several factors. Firstly, we consider the size of each window pane and the total number of panes. Additionally, the location of the windows, including the floor they are on, plays a role in pricing. The type of window and any complexities in accessing them also factor into the cost. Our pricing structure ensures transparency and fairness tailored to the specific needs of each client.
Leal Window Cleaning prioritizes effectiveness and environmental consciousness by using eco-friendly, biodegradable soap. Derived from renewable sources, our plant-based formula efficiently tackles dirt, grime, grease, and oil while being gentle on window sills and frames. It’s also cruelty-free, and never tested on animals. Trust us for sparkling windows and a minimal environmental footprint.
Yes, we are fully licensed and insured. Choosing a company that is insured not only protects your home while we are on the premises but also covers our team members in case they encounter any accidents on your property.
You have the flexibility to decide whether you’d like to be home during your window cleaning service. Many of our clients entrust us with access codes or keys for entry and exit. If you prefer to be present, we’ll begin with the interior cleaning, allowing you the option to leave if necessary when we transition to the exterior.
You don’t need to worry about moving all your furniture, as we’re happy to handle reasonable arrangements. However, if there are delicate items you’re concerned about, we kindly request that you relocate them beforehand.
While we adore pets and understand their personalities, each one is unique. If your pet tends to be uncomfortable around unfamiliar faces, we kindly request that you secure them.
The frequency of your window cleaning service depends on various factors specific to your home or property. For instance, certain landscaping features may generate significant pollen and debris accumulation on windows. Additionally, households with young children and pets often encounter smudges and marks on glass surfaces.

For homeowners without these challenges, semi-annual cleaning typically suffices. However, for those contending with these issues, quarterly service tends to be the preferred residential option.

For commercial properties experiencing high foot traffic, more frequent cleaning, such as monthly or biweekly, may be necessary to maintain a polished appearance.

Whatever your requirements, we’re here to accommodate them. Let us know your preferences, and we’ll craft a tailored plan to meet your needs precisely.
The level of service you experience is tailored to the package you choose. Opting for our Basic Cleaning Package ensures a meticulous dusting of your screens. Elevate your cleaning experience with our Deluxe package, which adds track dusting and screen washing with soap and water. For unparalleled care, our Premium package delivers a thorough deep clean of your tracks, including vacuuming and damp wiping with soap and water, in addition to screen washing with soap and water.

Just inform us of your preference, and we’ll ensure you’re equipped with the ideal package for your needs.
Paint removal from windows requires special techniques for safe removal and entails additional labor and time. Consequently, we do charge extra for this service. Additionally, for services involving the use of a blade, we require waivers.
Gutter cleaning timing is crucial for effective maintenance. Neglected, clogged gutters can lead to serious issues like improper water drainage, which in turn can cause foundation problems, wood trim decay, leaks into your home, and even damage to the gutters themselves. Regular upkeep is essential. The best times for gutter cleaning are in winter after the fall leaves have dropped (typically January and February), and in summer after pollen and flowers have shed (typically July and August).
No problem, we specialize in post-construction window cleaning. Post-construction window cleaning takes a level of expertise that should not be taken for granted. Often inexperienced window cleaners can cause extensive damage to windows because they do not know the proper techniques to ensure glass is cleaned safely. Aside from simply cleaning dust and dirt that is kicked up during the construction process, it also involves the removal of construction debris that includes substances such as paint, plaster, stucco and texture, cement, tape residue, and window manufacturer stickers. Safe removal of these substances requires a particular subset of knowledge and training, chemical use, and specific tools. We are well versed in these techniques and potential glass quality issues that can come into play. Please give us a call for more information.
We charge for gutters by the linear foot. Our rate varies depending on what story the gutters are on and if they have gutter guards or leaf guards on them.
Preparing for window cleaning is key to ensuring a thorough and efficient service. Here are some steps to enhance your preparation:

Begin by dusting your blinds to prevent any debris from transferring onto your freshly cleaned windows. Before our arrival, relocate any personal items or delicate decorations away from the windows to facilitate our cleaning process.
Take a moment to assess the condition of your window screens. If desired, we can include their cleaning as part of our comprehensive window washing service.
By taking these proactive measures, you’ll not only optimize the results of your window cleaning but also contribute to a smoother and more streamlined experience for both you and our team.
Curious about power washing your home? There are two options: DIY or hiring a professional. DIY requires expertise, equipment, and attention to detail, including choosing the right detergent, distance, nozzle, and method for each surface. Alternatively, hiring a professional is cost-effective and ensures expert handling, avoiding potential damage and saving you time, money, and possible injury.
This depends on many factors like the location of your home, the surfaces, and the amount of sunlight in the area. On average, we suggest power washing your home once a year or every other year.
The ideal timing for power washing largely depends on your property’s location. Generally, the optimal seasons for power washing are fall and spring. However, there’s no added risk associated with winter or summer power washing. It’s advisable to include power washing as a routine part of your home maintenance.
Certainly! Our approach and products are completely eco-friendly, ensuring safety for plants, pets, wildlife, and the environment.
Power washing painted surfaces can be safe if done correctly. However, it’s crucial to exercise caution. DIY attempts or opting for the cheapest service may pose risks. Painted surfaces, like fences or concrete, demand sensitivity. Incorrect pressure or detergent selection can cause irreversible damage. With our expertise, we assure industry-leading safety in effectively cleaning all surface types.

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